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NetBet Casino Review 2021

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NetBet is a name that most casino players in the UK will be familiar with, even the less experienced ones. The brand has been around since 2001 and are considered to be one of the pioneers. Bearing such a credible reputation, we’re here to find out what it has taken to reach the top. Bonuses, security, payments, customer service and every other detail that’s normally considered fine print; we’re about to reveal all in this NetBet Casino review.

NetBet Welcome Offer for Casino Players

The NetBet bonus for casino players matches your first deposit up to £200, and you also get some free spins on top. Here are the details:

NetBet Casino Bonus Code - WELCOMENB
Welcome Bonus 100% up to £200 + 10 Free Spins
*New players, £10+ deposits, no e-wallets / prepaid cards, 30x Playthrough on Bonus and 50x on Free Spins. T&Cs apply

With 30 x WR, it is an attractive offer. The free spins winnings are subject to 50 times wagering.

NetBet Casino Bonus Terms

  • Minimum Qualifying Deposit: £10
  • Wagering Requirement: 30 x Bonus; 50 x Free Spins Winnings
  • Restricted Payment Options: E-wallets/ Prepaid Cards
  • Free Spins available on Age of the Gods slot
  • Maximum Bonus Conversion to Real Cash: £500

Our Thoughts

The maximum bonus conversion is £500 from the welcome bonus package. In other words, any amount exceeding this threshold is forfeited. The fact that not all online casinos enforce such a limit might make some bonus hunters look for alternatives.

Promotions for Existing Casino Players

Don’t try to look for the promotions page at the top of the screen. It’s subtly hidden, in plain sight, at the bottom of the screen, on a floating bar. This page holds all information on current and ongoing casino promotions. As a tease, at the time of writing of this review, there were bonuses almost every day. Free spins, “happy hour” promos and tournaments are just part of the bonus offer.

We like how NetBet mark the type of the offer with tags such as “monthly special”, “loyalty rewards”, “daily deals”, and in our opinion, a weird one called “vegas”. They are all straightforward and easy to understand. This is what shows that NetBet know their audience. Most of the offers require a deposit, but we saw a couple no deposit bonus deals as well.

Is NetBet Casino a Safe Choice?

NetBet are not new to us, nor they are new to the online gaming scene. It has strong brand exposure and they hold all required licenses and accreditation, including a UK Gambling Commission licence (Reference No. 39170), which applies to gaming, betting and at the time of writing, they had a Pool Betting application in progress. This is a safe online casino with no significant penalties that might cause concern at players. NetBet also boast the seals of IBAS (Independent Betting Adjudication Service) and other now staple organisations such as GambleAware, GAMSTOP and GamCare.

The site has an SSL certificate, which means your stay at NetBet is safe, with all your private data kept private. Although this is not the banking section in our NetBet Casino review, it’s worth noting that NetBet accept PayPal, which is considered another seal of approval, even in the UK!

Note, NetBet hold licenses in other markets as well, but the UKGC one applies to UK customers. That being said, if you were to visit a different NetBet website, not the UK one, you will see differences in the T&Cs.

NetBet Withdrawal and Deposit Policy

The deposit method range is better than the average in the UK. That being said, some UK online casinos accept only half of the payment options offered by NetBet Casino. Some casino operators take PayPal and debit cards, for example. Our top 3 payment methods at NetBet Casino are Boku, PayPal and Trustly. Casual players might find Paysafecard and GPay interesting, and useful, as well. Deposits are instant, and there are no fees charged by NetBet to complete the transactions. Not all payment methods you see at NetBet are available in the UK. To keep things simple, if you don’t have the payment method, chances are, it’s a non-UK deposit method.

NetBet Withdrawal Time

Payment Method Withdrawal Time
Debit Cards 4 – 8 Days
PayPal Instant
Bank Transfer 4 – 12 Days
Trustly 4 – 12 Days
  • Free of fees up to a specified amount

The problem is, the amounts weren’t specified, as in, not shown on the same page. Instead, we had to go check a different page. Players withdrawing more than £500 are charged 1.5% on withdrawals.

Some of you might be concerned about this term, thinking other operators do not charge any fees. Which, in some cases is true, but there are operators that are hiding this fee till the very last moment.

Another term that kind of stands out is the maximum withdrawal limit of £100,000 per month. As far as we know, there are no withdrawal limits as per the UK gaming licence. The problem is, even other operators are known to bundle limits and just show different currencies.

Casino Games at NetBet

NetBet is one of the best in the business when it comes to the casino game offer! Not only do they have a game offer that puts competitors in their shadow. If NetBet was just offering more than a thousand casino games, without the necessary game filters, such as by provider, by theme, by type and so on, it wouldn’t have been such a pleasant gaming experience. To top it off, the search box is there, easily available.


Whether you’re a new slot player, or somebody with years of experience, you will love the NetBet Slots section. It holds titles such as Book of Dead, Dead or Alive II slot, Starburst, but also new releases, the likes of The Wild Hatter, Ring of Odin, Nero’s Fortune and so on. Some of the game filters that are available to slot players at NetBet are: Classic, As Seen on TV, Diamonds, Tales and Legends, Far East and Animals, among many others!

If you are not up to date with the latest releases, the Popular Slots tab is by far the best place to start.

Progressive Jackpot Slots

Similarly to NetBet slots, there’s a separate section for their progressive jackpots. What’s more, it’s probably one of the best that we have come across in quite a while. Both record breaking slots, Mega Moolah and Mega Fortune feature here but that’s just the starter. They’re joined by some 20+ other titles including variations from IGT’s Mega Jackpot series like Cleopatra. NetEnt’s latest progressive, Grand Spinn, is also a good option for players who value larger prize pools. NetBet isn’t a Playtech casino which means that none of the Age of the Gods games are available. Given the quality of the games that are on offer though, they shouldn’t be missed.

Table Games

Aside from slots, players can head to the roulette, blackjack or card games sections for a taste of the classics. There’s a good range of these types of games too, even if they have been merged with live dealer games. As for the RNG version, we were particularly pleased to see some exclusive options like NetBet European Roulette. Titles like these are an incentive in themselves for players to join as they cannot be played elsewhere.

Of course, there are several other variations that apply to different customer groups. Casual players, for instance, should enjoy titles like Gamevy’s 10p Roulette. On the other side of the spectrum, high rollers have several high limit options to choose from like VIP Blackjack.

Other card games that can be played at NetBet casino include baccarat and poker. There are less variations to choose from but still a good enough range to keep players busy.

NetBet Mobile Casino Games

NetBet mobile players are faced with two options when it comes to their gaming experience. First off, practically all devices are compatible with their web-app which allows for instant play. In many ways, the page layouts are a replica of their desktop version. Take the casino games lobby for example, mobile players are faced with the same filtering features. Navigation should be just as smooth.

If we had to give any advice to the online casino, it would be to add in a NetBet live chat button. Currently mobile users can access the feature via the main menu. A fixed button, the type that follows you around as you scroll, would just make things more user-friendly.

With such a responsive web-app, the casino could have easily stopped there. Instead, they have developed a NetBet app which can be downloaded by iOS and Android users alike.

How to Download the NetBet Casino iOS App

  1. Access the App store from your iOS device.
  2. Search for ‘net’ and click ‘GET’.
  3. Click ‘Install’ once prompted.
  4. The download should begin automatically and can take a few minutes.
  5. Once complete, the NetBet app thumbnail should appear on your screen.
  6. Access the app and sign-in using your NetBet Casino login details.

Android users are able to download the app in a similar manner, via the Google Play store. The other option is to access the site from your mobile device and access the casino app from the main menu bar. The apk file can be downloaded directly from here.

Live Casino Powered by Evolution Gaming

NetBet live dealer games are powered exclusively by Evolution Gaming. Being the leading provider in the industry, they haven’t needed to collaborate with any others. We like that enough importance has been put on their live casino, to warrant a section of its own. It can be easily accessed from the main menu bar. The layout is also commendable, with separate sections for live roulette, blackjack as well as card games and other titles too. All of which can be seen from the main live casino page.

The layout works but so does the choice of NetBet live dealer games. We’ve seen larger live casinos but to be quite frank, too much of a variety isn’t necessarily a good thing. This one has opted for quality over quantity. Of course, there are still several options for each of the major live games. Take Live roulette for instance, there are some 10 options to choose from at the time of writing. This includes Immersive Roulette VIP, which should go down well with high rollers. Live blackjack fans on the other hand will be interested to know that Exclusive NetBet Blackjack is also an option.

Other card games include live baccarat and live poker as well as some of the more versatile options like Dream Catcher. Newer games like Deal or No Deal also feature here which goes to show that NetBet’s live casino is growing.

An Innovative Design with Unique Features

When it comes to the design of the site, NetBet has done something quite original. The online casino gives players the option to toggle between a light and dark interface. We thought that the dark version was easier on the eyes but then again, this is a matter of personal preference. Moreover, it’s not something you’ll come across at many other casinos in the UK.

As explained earlier on in this review, the NetBet games lobby is particularly easy to browse through. This is down to the filters they have in place. Players can choose to access the live casino from the main lobby or via a separate section which shows up on the main menu bar. Everything has been laid out clearly, except for NetBet’s live chat support that is.

Considering what we have learnt about the casino so far, we were expecting them to have some sort of button in place. Sure, live chat is still on the cards, but players will need to access it via the help centre.

NetBet’s Players Club & Loyalty Rewards

Players enroll in the NetBet VIP program or as better known, their player club, from the moment they join the casino. Being such a reputable brand, we were expecting them to have some sort of scheme in place but still we were impressed with their sheer transparency.

There are 7 levels to be climbed with perks at each. The VIP program works similarly to other casinos in that players must accumulate points or rather NetPoints. We’ve summed this up in the table below.

VIP Level Monthly NetPoints Req. NetPoints Boost
Bronze 0 Level Up
Silver 770 2.5 FREE NetPoints for each 10 accumulated
Gold 6,220 5 FREE NetPoints for each 10 accumulated
Diamond 77,770 10 FREE NetPoints for each 10 accumulated
Platinum* 259,241 20 FREE NetPoints for each 10 accumulated
Stellar** 777,725 30 FREE NetPoints for each 10 accumulated
Elite 2,592,420 45 FREE NetPoints for each 10 accumulated
  • *players must obtain a minimum of 1,777,500 points within 6 months to maintain status
  • ** players must obtain a minimum of 6,300,000 points within 6 months to maintain status

Now that you’ve gotten a better idea of the perks, you’re probably wondering how to go about collecting NetPoints. Again, NetBet has gone with the general norm at online casinos. You’ll need to place real money wagers. The good thing about this casino in particular is that they have included all game types. Slots are the only games that contribute fully though, as shown in the list below.

  • £1 Bet on Slots: 10 NetPoints
  • £1 Bet on Roulette: 5 NetPoints
  • £1 Bet on Video Poker: 3 NetPoints
  • £1 Bet on Card Games: 5 NetPoints
  • £1 Bet on Blackjack: 5 NetPoints
  • £1 Bet on Poker: 5 NetPoints
  • £1 Bet on Other Games: 5NetPoints
  • £1 Bet on Live Games: 5 NetPoints

*some exceptions apply

What the previously mentioned NetPoints Boosts mean though is that the higher you climb in VIP status, the quicker you’ll earn more points. That brings us to the club shop.

NetBet Casino players are able to spend their accumulated points in the club shop. NetPoints can be exchanged for bonuses, real money, free spins and even VIP tickets. How you spend your points will once again depend on your VIP level. We also suggest checking the full terms for each award as certain conditions such as wagering may apply.

Customer Support

The online casino is particularly transparent, but issues can still arise. The good news is that they are reachable across multiple channels. NetBet online chat is the best go to for the time being. As part of our reviewing procedure, we took the courtesy of taking the feature for a test spin. Currently, there are no NetBet live chat links on the main homepage but instead the button can be accessed from the help section. We were able to get through to an agent almost instantly and are able to report that the feature is up to par.

The only downside is that it is not available 24/7. Phone support used to be, but at the time of writing it had been put on hold due to unforeseeable circumstances. Once it resumes, we’ll be sure to update this review. For the time being, we were provided with a whatsapp contact as an alternative. The other way to get in touch with NetBet Casino is to drop them a line via email. They even have a contact form which customers can fill out directly from the help section.

Speaking of which, FAQs are also provided at this online casino and the section is extremely detailed to. We like how things have been broken down into different categories according to main topics. NetBet also provides a manual search bar here as a further aid.

NetBet Casino Contact Information

Live Chat Available from 09:00 to 23:00 UK time
Telephone +44 7510 365245 (whatsapp)
Email support@netbet.com or online form
FAQs Section Detailed help centre

What Does NetBet Offer UK Players?

NetBet is a renowned brand in the UK and they don’t hide that. In fact, most players from here will have seen their advertising at some point in local media. It’s no surprise that they have tailored their product specifically for this market. Firstly, they have a UK specific version of their gaming site with reference to all offers and payment terms being made in GBP.

Payment methods is another area which shows NetBet’s strengths in this particular region. As we have seen earlier on, this is a PayPal online casino, for instance. Boku is another method that’s growing amongst players from here. While they have yet to partner with Playtech, the software providers they do collaborate such as NetEnt, Microgaming and Evolution Gaming are all leading brands within the UK.

So, if you’re still wondering whether NetBet UK players are made to feel at home; our answer is that they’re welcomed with open arms.

NetBet Casino Verdict: A Role Model to Others

With over 2 decades of experience, NetBet has grown into one of the best online casinos in the UK. Throughout this review, they have gone from strength to strength. We knew that they had a proven track record of excellence in online gaming and now we have been able to prove it. From their generous promotions, to their wide selection of games as well as a lucrative VIP programe, NetBet really seems to have it all. Add in an interface that’s both stylish and user-friendly; they’re what we’d call a role model within the industry.

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Summary Table

888 Casino Review Overview
888 Casino AVG
Rating: 5.0 4.6
Number of Bonuses: 1 1.3
Number of Withdrawal Options: 5 9.7
Number of Deposit Options: 7 18.4
Number of Currencies: 7 9.0
Number of Languages: 10 9.0
Number of Casino Games: 14 12.8
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 11 117.7
License Score: 7 7.9
Number of Software Providers: 41 19.1
Popular Slots Covered: 75.1% 81.9 %

Table Games Lists


Mobile Casino Players



  • PayPal Approved
  • Customer Support available across Multiple Channels
  • Native App for Mobile Players
  • Wide Range of Casino Games & Providers
  • State-of-the-art Game Filters
  • A Reputable Brand with almost Two Decades of Experience


  • Live Chat not available 24/7
  • Withdrawal limits in place