As one of the latest additions to Genesis Global Ltd, Casino Planet arrived on the market with high ambitions.
Though, they were struck with a license suspension not long after launch. Therefore, Casino Planet cannot offer its services to UK players for the time being. You can find other reliable and trusted UK brands in our recommended casinos page.
To continue with our review. At first glance, you'll notice Casino Planet's interface is striking and they promise players 1,300+ casino games. Their welcome bonus is also seemingly lucrative.
But this is a new online casino, so it’s only natural to have your doubts. Read our Casino Planet review to truly discover how this casino’s ambitions reflect in reality.
Casino Planet New Player Bonuses
Casino Planet will let you choose between two welcome bonus offers: regular and live casino.
The standard UK welcome offer seems ahead of top competitors. There is up to £1,500 up for grabs, topped off with 200 Free Spins to boot.
The live casino bonus is less impressive, with the obvious upside of being wagerable on live dealer tables.
Have a look at the welcome bonus details below.
|Standard Welcome Offer|
|1st||100% up to £300 + 200 FS||N/A|
|2nd||50% up to £400||WCP2U|
|3rd||25% up to £400||WCP3U|
|4th||25% up to £400||WCP4U|
|18+ Full T&C's Apply. New players Only. £10 min deposit. £5 max bet using bonus. 40 x wagering applies. Bonus valid for 14 days. 20 Spins on preselected games will be credited instantly + then 20 per day for 9 days. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Skrill + Neteller excluded. Always refer to Bonus Terms - www.begambleaware.org|
|Live Casino Offer|
|1st||100% up to £100||N/A|
|18+ Promotional T&C's Apply New players only. £10 min deposit. £30 max bet using bonus. 40x wagering applies. Bonus valid for 14 days. Skrill + Neteller excluded. www.begambleaware.org|
The most positive aspect about Casino Planet’s standard welcome package is the high value of your first deposit bonus. It can net you 200 Free Spins for a minimum deposit of £10. That’s on top of an already impressive £300 bonus cash potential.
As usual, the rest of your welcome package progressively decreases in value, in particular through the 25% match deposit bonuses.
Bonus cash amounts of this size are not frequent on the UK market. As such, we were curious about the package structure, but found no room for criticism.
You can claim any of your first deposit offers by heading to the cashier and selecting your bonus manually. The others require a bonus code. Your Casino Planet Free Spins will be rolled out in increments of 20 per day, for 10 consecutive days. They must be used on Play N Go’s Book of Dead.
- Minimum Deposit: £10
- Wagering Requirements: 40X Bonus Cash & Free Spins Winnings
- Free Spins Winnings Max Cashout: £100
- Live Casino Bonus Max Cashout: £10,000
- Max Bet Classic Slots and Video Slots: £5
- Max Bet Other Games: £30
- Bonus Expiry Date: 14 Days
- Neteller & Skrill Deposits Excluded
- Standard Bonus Game Weight Contributions: Video Slots and Other Games – 100%, Classic Slots – 75%, All Table Games – 10%, All Blackjack Games – 5%
- Live Casino Bonus Game Weight Contributions: Live Roulette and Dream Catcher – 10%, Live Blackjack – 5%, All Other Live Games – 0%
We have no bone to pick with any of Casino Planet’s bonus terms. The wagering requirements are up to par with market standards.
As a plus, the max bet rule is fairly lenient when it comes to games besides slots. Speaking of, we like the fact table games are not excluded from wagering even with the standard welcome offer.
As usual, Neteller and Skrill deposits are excluded from claiming your bonus.
We should also mention that your real money deposit will be used first during wagering your Casino Planet welcome offer. This means that your real cash and subsequent winnings can be withdrawn anytime, at the cost of forfeiting your bonus funds.
We still advise you have a look at the full terms on the casino’s website before claiming this offer.
Other Bonuses and Promotions
Beyond the welcome offers, Casino Planet does not shy away from treating regular customers with various ongoing promotions.
If you remain at the casino for a longer period of time, you can benefit from weekly, monthly and sometimes daily promotions. They can be in the form of free spins and deposit match bonuses.
These bonuses are prone to change. As such, we advise you subscribe to their email and/or SMS newsletter to stay on top of the latest Casino Planet promotions. You can also manually check out the casino’s promotions section for up-to-date bonuses available to you at the current moment.
Can Casino Planet Be Trusted?
Casino Planet is licensed and regulated by the UKGC (Ref. No. 45235) and Malta Gaming Authority. As far as licensing bodies go, these two are the biggest indicators of trust on the market.
We must also consider that Casino Planet is a Genesis Global site. As such, we expect this casino to follow suit as some of its sister sites, Casino Cruise and Casino Gods.
With that said, players can rest assured that Casino Planet is being held to a number of strict standards of day-to-day operation. This includes sending quarterly reports to the UKGC on topics of fair play, fraudulent activities, consumer complaints, and so forth.
Fair Play and Responsible Gambling
Fair play and responsible gambling are two founding principles of Casino Planet. First, we’d like to address the excellent gameplay regulation tools that will let you assume full control over your gaming sessions.
- Daily, Weekly, Monthly Deposit Limits
- Wager Limits
- Loss Limits
- Session Limits
- Cool-Off Period
Some of these are pretty standard. But not every UK casino offers the benefit of setting wager, loss and session limits, so that is a huge plus in our books.
Casino Planet also has a dedicated section to Responsible Gambling. There, you will find links to independent counseling organizations such as GamCare, Gamblers Anonymous, Gambling Therapy and GAMSTOP.
You’ll also find a link to Genesis’ in-house gaming help website – Genesis Safe Play.
As far as Fair Play goes, Casino Planet has mentions of TST and eCogra in their FAQs. These two independent auditing organizations can reliably verify the RNG of games listed on their website. Though, direct links to audits of the casino itself are amiss.
Casino Planet Payment Methods
The casino’s payment method selection encompasses all your needs. Whether you prefer debit cards, e-wallets, prepaid cards, instant banking or mobile payments, at least one option of each type will be at your disposal.
PayPal is in the spotlight as the prime e-wallet option for UK Players at Casino Planet. But the e-wallet selection in general is impressive, through the likes of Skrill, Neteller, ecoPayz, MuchBetter, Jeton and MiFinity. All in all, there are plenty of cost-efficient options around with little to no fees all-around.
As we mentioned in the bonus terms, Neteller and Skrill are excluded from the welcome bonus. But you are free to claim your welcome offer with any other e-wallet or prepaid card available at Casino Planet.
Transaction Limits, Fees and Withdrawal Times
The casino will process all withdrawal within 5 business days maximum, weekends included.
Average withdrawal times per payment method, including processing times, can be found below.
|Withdrawal Method||Average Withdrawal Time|
|Trustly||5-7 Business Days|
|Debit Cards||5-7 Business Days|
|Bank Transfer||5-7 Business Days|
- Minimum Deposit: £10
- Maximum Deposit: No Limit
- Minimum Withdrawal: £10
- Maximum Withdrawal: £5000 per transaction
As the maximum withdrawal limit is per transaction, technically there is no limit to how much you can withdraw on a weekly or monthly basis. Your only limitations will be Casino Planet and your payment provider’s processing times.
Bear in mind, withdrawal times may be affected by identity verification or payment method verification. This process usually involves sending photos/scans of relevant documents to the casino’s support team.
If you are a player that makes frequent deposits and withdrawals, especially in large quantities, Casino Planet will probably reach out to you for a source of funds verification. This process’ end goal is to ensure that you are gaming within your means, as per latest UKGC regulations.
As per fees, there is a £1.90 fixed fee per withdrawal, regardless of payment method used. Deposits are always free.
Casino Planet Games – Top-Quality All Around
Casino Planet’s gaming selection is powered by a tight circle of some of the market’s finest providers. NetEnt, Yggdrasil, Big Time Gaming, Quickspin, Microgaming and Play N Go are the headliners.
To give you a preview of what’s in store: engaging gameplay, excellent variety, top payouts and the latest and greatest the market has to offer such as BTG’s Megaways headliners. Read on as we a bit more in-depth per category.
Classic and Video Slots
Classic slots are slowly becoming a lost art among online casinos, but not at Casino Planet. If you prefer your retro-themed fruit machines, you’ll have over 40 classic titles at your disposal. Mystery Joker, jackpot 6000, Couch Potato and Mega Joker are just a few examples of what’s on offer.
As usual, video slots are large and in charge of Casino Planet’s gaming selection. We can single out NetEnt’s Starburst, Twin Spin and Jumanji, Microgaming’s Immortal Romance and Play N Go’s Book of Dead and Rise of Olympus as a few fan-favourites. Though, you can take your time and explore hundreds of titles at your leisure.
Out of Megaways slots, the highlights are Big Time Gaming’s Bonanza, and other titles such as Aztec Gold, Piggy Riches, Dragon’s Luck and Mystery Reels.
Progressives and Must Fall Jackpots
Jackpot hunters will find great variety of progressives, including mega-hits such as Mega Moolah and Mega Moolah Isis, Arabian Nights and King Cashalot. For some reason, NetEnt’s Mega Fortune is excluded, but Divine Fortune will be at your disposal.
Overall, there are more than 60 jackpot games at Casino Planet, and some of them are table games such as Progressive Roulette and Deuces Wild Progressive.
Must Fall Jackpots is a popular category at Casino Planet. As their name implies, these slots must drop their jackpots by the end of the day. These jackpots typically boast 5-digit sums. Mystery Reels, Reactor, Mayan Gods and Reel Kings are some of our recommendations.
Table Games and Video Poker
If you like to dabble in games of skill, Casino Planet will have you covered. The casino boasts numerous regular and First Person variants of Blackjack and Roulette. Of course, Baccarat is also on the menu.
If Blackjack is your thing, we recommend Vegas Strip Blackjack, whereas Roulette players have plenty of European variants on offer that boast the lowest house edge.
If you like Poker, you will have plenty to choose from as well. Casino Hold’em, Casino Stud and Cyber Stud poker are some examples we can single out.
To top it off, Casino Planet’s Video Poker selection positively surprised us. You will find over a dozen titles on offer, such as Deuces Wild, All American, Tens or Better and Jacks or Better.
Casino Planet Mobile – No Download Required
Looking at Casino Planet from a mobile perspective, the site is just as sleek and functional as its desktop counterpart. What’s more, optimization is done well and you’ll have no issues playing on any relatively modern smartphone or tablet.
All menus are conveniently available with only a tap or two on your device’s screen. As usual, account settings and promos can be found by opening the pop-in menu to your left. Whereas, support queries are accessible via the question mark on the top right corner.
The mobile gaming selection is almost equal to the desktop casino, with the exclusion of some classic slots and table games. As Casino Planet mobile is powered by modern gaming suppliers, the vast majority of games are mobile-compatible.
The casino can be accessed directly via web browser. For the time being, standalone casino apps for Android and iOS are not available.
Live Casino – NetEnt & Evolution Join Forces
Casino Planet’s live dealer section is powered by the industry’s finest: NetEnt and Evolution Gaming. These lobbies on their own are excellent additions, but the two of them combined make for the best live casino experience you could hope for.
Both provider’s lobbies can be freely entered and explored to their full extent. NetEnt’s live games are pure quality through engaging presenters, betting options and crystal-clear HD streams.
A number of unique tables are on offer. Blitz Blackjack is one of our top recommendations. Though, you’re free to explore the dozens of tables of Blackjack, Roulette, Baccarat. There are plenty of high limit VIP tables abound as well.
Out of Evolution Gaming’s portfolio, we can recommend game shows such as Dream Catcher and Monopoly Live. In terms of classic table games, Immersive Roulette, Blackjack Party and Super Sic Bo are some of the most popular tables at Casino Planet’s live dealer section.
User Interface – Modern & Intuitive
Casino Planet’s website looks great, and it’s no less than we expected for a casino launched in 2020. The site packs a sleek, modern design with basically zero clutter and room for efficient menu navigation.
The gaming selection sits at the centre, outlining the various game categories you can browse through.
We have a bit of a bone to pick with the lack of advanced filters at Casino Planet’s gaming library. You will be able to search games using the search bar, and filter by provider, but that’s about it. Having the ability to narrow down games by features would’ve been a great addition, as we’ve seen in some other UK casinos.
The rest of the website can be described in two words: speed and accessibility.
Your account options are easily accessible to the left of the website, where you can manage transactions, look at your account info and edit your limits.
On the right, you’ll find the help menu featuring the FAQ section and all available support channels.
Casino Planet VIP Club
If you are a loyal member of Casino Planet who likes to make frequent deposits and play often, odds are you will get the benefit of joining the invite-only VIP Club.
As a VIP member, you would benefit from the following:
- VIP Account Manager
- VIP Bonuses and Promotions
- Faster Response Times
- Monthly VIP Prize Draws
- Birthday Presents
- Speedier Withdrawals
- Holiday Packages
- Personalized Emails
These benefits are visible on Casino Planet’s VIP section, but they don’t go into much detail. After a chat with customer support, they were unable to share any additional information. We were notified that only VIP members can get more details on the types of promotions, prizes and packages that await.
Customer Support – 24/7 Professional Service
During our Casino Planet review, we were in constant communication with customer support. And all-throughout we received top-class service by the casino’s 24/7 live chat support team. You will need to create an account to access live chat, but get in touch any time of day and you can expect:
- Professional, Friendly Agents
- Super-Fast Response Times
- Relevant, Well-Informed Answers
Besides live chat, players can also get in touch through a UK phone number. Non-urgent matters can be resolved via email, through which response times typically take up to 24 hours. Though, we didn’t feel the need to contact Casino Planet by email, as the live chat agents had all the right answers.
If you’re searching for quick answers to common queries, feel free to browse through the casino’s FAQ section. It is well thought-out across multiple categories. On top of that, there’s a search function to narrow down your problem or question.
Casino Planet Contact Details
|Live Chat||Available 24/7|
|FAQ||Detailed & Searchable|
Is Casino Planet Suitable for UK Customers?
Genesis Global has a strong focus on the UK market through numerous casinos under their belt, and Casino Planet is no exception. Equipped with a UKGC license in hand, the casino aims to give its best to UK customers.
The UK welcome bonus is one of the best around, even surpassing many market leading competitors.
In terms of payment options, PayPal, Boku and Trustly can be singled out convenient and secure UK favourites at Casino Planet.
The casino’s dedication to responsible gambling also played a key part in our evaluation. The UK Gambling Commission imposes a number of requirements on Casino Planet, but the operator has gone beyond the call of duty through extra self-control options for players.
To seal the deal, customers from this region have a UK phone number at their disposal. When all is said and done, Casino Planet is a great online casino for UK players.
Casino Planet Verdict: One to Watch
In our Casino Planet review, we made sure to leave no stone unturned. No matter where we looked, our impression was positive. As things stand, it’s one of the best Genesis casinos on the market.
Casino Planet impressed us with several key factors: excellent customer support team, varied payment method selection, fast withdrawals and quality gaming selection. Besides this, they place total control in the hands of players.
As far as new online casinos go, this is definitely one we recommend joining.
Casino Bonus FAQs
The first deposit bonus part of the regular Casino Planet welcome package does not require a bonus code. However, your 2nd, 3rd and 4th deposit bonuses must be claimed using a bonus code. If you opt-in for the live casino welcome bonus, you will not need to enter a bonus code. Earlier on in our review, we provide more details about the welcome bonus.
You can get in touch with the casino using several methods. The best way of making contact with Casino Planet is live chat, thanks to their responsiveness. You can also pick up your phone and dial the casino’s UK phone number, or send an email to the casino support team. Check back to our customer support section for our table of contact details.
Casino Planet’s sister sites are popular new sites such as Kassu and Casino Gods. You may also be familiar with Casino Joy, Genesis Casino, Sloty Casino and SpinIt as established brands under the helm of Genesis Global Limited. Many of these sites have UK customers in their focus, and you are free to check out our reviews for more details.
The average withdrawal time at Casino Planet is 48 hours if using e-wallets such as PayPal, Neteller and Skrill. This also accounts for processing times, but it’s possible for your withdrawal period to be extended to 72 hours during busy hours. More details are available in our payment method section.
|888 Casino Review Overview|
|Number of Bonuses:||1||1.3|
|Number of Withdrawal Options:||11||9.7|
|Number of Deposit Options:||13||18.4|
|Number of Currencies:||27||9.0|
|Number of Languages:||4||9.0|
|Number of Casino Games:||13||12.8|
|Number of Excluded Countries:||66||117.7|
|Number of Software Providers:||37||19.1|
|Popular Slots Covered:||51.4 %||81.9 %|
Table Games Lists
Mobile Casino Players
- Valuable First Deposit Bonus
- Responsive, Friendly Live Chat
- Great Range of Payment Methods
- Fast Withdrawals
- VIP Club and Ongoing Promotions
- Lack of Native Mobile Apps for iOS and Android